Privacy Statement

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Privacy Statement

Your use of the content and service provided on this website is subject to the terms of this Privacy Statement, the Copyright Statement and the Terms and Conditions on this website ('the terms'). Your use of these services will mean that you accept the terms.
1. The CabinCrewDirect Commitment to privacy
CabinCrewDirect aims to provide all users and visitors to the website with a unique, efficient and customised learning experience.
CabinCrewDirect is fully committed to respecting your privacy and to protecting any personal information you provide to it. CabinCrewDirect treats both privacy and security as a priority and makes every effort to ensure that all the information provided by you is protected. This Privacy Statement respects and protects the privacy of all visitors including members and learners to the Website and intends to give you as much control as possible.
This Privacy Statement explains how CabinCrewDirect collects information from you when you use the Website and how this information is then used. CabinCrewDirect hopes that this will remove any concerns you may have and will make using the Website an educational, exciting and safe experience.
Please read this Privacy Statement carefully and re-visit this page from time to time to review any changes that may have been made. If you have any questions or comments about our administration of your personal information, please ring us on +44 (0) 129381 3850. 
CabinCrewDirect has registered as a data controller (in its registered company name of Aviation Online Limited) in accordance with United Kingdom Data Protection Act 1998. CabinCrewDirect will process any personal information which it collects about you in accordance with the Data Protection Act 1998.
Some of the information you provide to CabinCrewDirect may be sensitive personal data for the purposes of the Data Protection Act, 1998. Sensitive personal data includes race or ethnic origin, political opinions, religious or other beliefs, trade union membership, physical or mental health, sexual life or criminal records. 
By providing your information to CabinCrewDirect , you explicitly consent to CabinCrewDirect processing your personal data, including sensitive personal data, as explained below.
Where you are providing information about another person, you do so on the basis that the other individual has agreed to the processing of his or her personal data, including sensitive personal data, and to your receiving on his or her behalf any data protection notices. You confirm that you have informed such third party individual which data are obligatory and which are voluntary and how he or she can access and, if necessary rectify the data held about him or her.
By disclosing any personal information to CabinCrewDirect and/or by using the Website you consent to the collection and storage of all personal information provided to CabinCrewDirect as set out in this Privacy Statement and the Terms and Conditions. If CabinCrewDirect make any changes to this Privacy Policy these changes will be detailed on this page in order to ensure that you are fully aware of what information is collected, how it is used and under what circumstances it will be disclosed.
This Privacy Statement only applies to personal data collected by CabinCrewDirect through the Website or in any other manner expressly described in this Privacy Statement.
2. Paying for a course online with CabinCrewDirect
In making an online payment for a particular course, you will be asked to enter the details of a credit or debit card onto the Website and provide an email address and telephone number.
These details are collected by:

Worldpay
Science Park, Milton Road
Cambridge
CB4 0WE

Credit or debit card details are collected over a secure link and are not collected or made available to CabinCrewDirect and/or its approved third party learning providers (referred to as "CabinCrewDirect providers").
3. What information does CabinCrewDirect collect during Registration or Enrolment ?
To become a registered member of or learner with CabinCrewDirect you or, if you are registering through your employer or any third party, the person registering on your behalf, will be asked to provide your full name, sex, date of birth, address, where you heard about CabinCrewDirect. When registering on the Website you may also have the option of whether to submit additional information including your title, middle name, telephone number , e-mail address, highest qualification, employment status, ethnic origin, any disabilities, learning needs, equipment needs and a personal description. When you register on the Website, you will be provided with a username and given a password.
4. What information does CabinCrewDirect collect when you access Course Materials?
CabinCrewDirect monitors your usage of the Course Materials to monitor the progress of any learning provided to you and so that the overall user experience can be improved.
8. How does CabinCrewDirect use the information collected ?
CabinCrewDirect uses your personal information for the purpose of responding to your queries or complaints, providing CabinCrewDirect Course Materials and any associated administration, for general statistical and research sampling purposes and for obtaining any relevant professional advice. This may include disclosing your information to our service providers and agents for these purposes and to our auditors. The more information you provide, the more focused and customised we can make your learning experience. 
Worldpay Ltd will use the personal information provided by you for the purposes of processing your online payment and will transmit your credit card details to your issuing bank or credit card company to confirm your payment.
We may disclose your information to third parties who acquire the CabinCrewDirect business in the future but only for the purposes outlined in this Privacy Statement. If you are a CabinCrewDirect member or learner taking part in training through or as a result of a scheme sponsored or organised by your employer, trade organisation or other group ("your Sponsor"), CabinCrewDirect may disclose the personal information collected to your Sponsor in order to monitor your learning.
CabinCrewDirect will also send you regular updates on the CabinCrewDirect service, up-to-date information about CabinCrewDirect Materials, additions to the Website and information about specific activities such as customer feedback surveys and competitions. If at any time subsequently you do not wish to receive such updates, you can email us and request to be removed. Sensitive data will not be used for marketing purposes without your further express consent.
If you have not registered as a learner or member but are simply making a general enquiry using the email facility or other CabinCrewDirect contact details provided on the website, your personal information will be used for the purposes of responding to your enquiry. If we wish to use your information for other purposes, for example where you are responding to a particular promotion or marketing campaign, we will tell you so and obtain your consent where appropriate.

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